Return policy

RETURN & SHIPPING POLICY

We are here to make sure you have a great experience browsing and buying Pablo’s artworks. Your feedback and questions are extremely valuable to us and we love to hear from you.

Email: inquiries@pablolucker.com


RETURNS

Pablo Lucker Limited Editions

All products that are off House of Pablo Lucker Limited Editions are identified on the webshop products page. 

Please choose your artwork carefully as we do not accept returns.

The supply of products manufactured according to the consumer's specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person to be destined;

This means that all products that are custom made for you cannot be returned.

For Damaged limited editions

In the unfortunate event that your order arrives in less than satisfactory condition, simply take a few digital photos of the item in full and of the damage and some of the shipping container it arrived in, then attach the photos to an email and send to order@pablolucker.com. An House of Pablo Lucker representative will get back to you in 2 business days on how to proceed with your order.

For any additional issues, please contact customer service at orders@pablolucker.com