Shipping Policy
Shipping policy
All limited editions are custom created, therefore, please allow up to 3 working weeks before artwork is shipped out. Additional shipping time can be 5-7 business days for domestic ground services (within lower 48). If you need something more urgently than this, please first reach out at inquiries@pablolucker.com and we will see what we can do for you.
Orders are shipped on business days only (Monday-Friday). We are not responsible for refunding the cost of shipping due to postal service delays.
International shipping is available to certain locations and is limited to standard artwork sizes only. Please make an inquiry to our email below to see if we ship to your location. Shipping and handling times will vary by location. Please allow 10 to 25 days for your international package to be delivered. International orders may also be subject to additional duties and taxes. Please be aware that these fees are not included in the prices listed on our website, nor are we responsible for covering them.
For questions regarding shipping to your location, please contact us at inquiries@pablolucker.com
Address Changes
If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible at orders@pablolucker.com. This includes out-of-date addresses on PayPal accounts. If you fail to notify us of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship your order.
